Prescriptions

Ordering repeat prescriptions

You can request a repeat prescription using the options below. The easiest way to request a repeat prescription is Online. Our Online Services can help you request repeat medication at your convenience with automated delivery of your prescription to your preferred pharmacy. It will show you all your repeat medicine and dosage and you can choose the ones you need.

You may also complete the Webform via the website to request a repeat prescription.

It can take up to 2 working days and longer if a bank holiday for a clinician to sign your request.

Apps

Do I need to register every time I request a prescription?

No, this only needs to be done the first time that you use the service. When collecting login details please bring a form of ID with you

Why can I not see all my medications on the repeat prescription list?

The doctor who prescribed your medication will decide whether it will be listed as a repeat medication on your records. This is a safety issue to ensure you are reviewed appropriately before any further medication is prescribed for you. If it is appropriate for you to order further prescriptions of the medication online it will be available for you to see and order when you login.

Out of Stock

Clinicians are unable to see medication stock levels. Following the issuing of medication, if out of stock the pharmacy will contact the surgery to provide an alternative medication or request that the patient contacts the surgery.

If the medication is urgent, the reception team will send the clinicians an urgent task with request to issue an alternative medication.

Please note, some medications do not have an alternative that can be prescribed. In this instance, the patient needs to contact alternative local pharmacies to source this medication.

Pharmacy services